Return Policy

• We stand behind every product that we sell and we hope that your 100% happy with every purchase that you make. Returns are accepted under the following conditions:

• All returns must be made within 14 days of purchase and must include the original receipt/packing slip.

• Please e-mail our Returns Department to obtain a Return Merchandise Authorization (RMA) number before shipping your product. NO returns of any type will be accepted without an RMA number. For faster service, please have the following information on hand when e-mailing for an RMA number: customer name, invoice number and nature of the problem.

• All products returned MUST: be 100 percent complete, contain ALL original boxes and packing materials and accessories provided by Shopopullent.com. When items are purchased as a set, we can only accept returns of complete sets, not individual items.

• Gifts returned will receive a Shopopullent.com merchandise credit or may be exchanged for other merchandise.

• Customer is responsible for shipping charges on returned items; Shopopullent.com will match your shipping method on your replacement or exchange item(s).

 • Shopopullent.com strongly recommends you fully insure your return shipment in case it is lost or damaged and you use a carrier that can provide you with proof of delivery for your protection.

• If merchandise arrives damaged: it is best to REFUSE it back to the carrier attempting delivery. If you accept the package make sure it is noted on the carrier's delivery record in order for Shopopullent.com to file a damage claim. Save the merchandise AND the original box and packing it arrived in, notify Shopopullent.com immediately to arrange for a carrier inspection and a pick up of damaged merchandise. If you do not notify Shopopullent.com of damaged goods within the first 15 days of arrival, our regular return policy will override any claim of damage.